Helping Hands - the complete home help service
One off spring cleans
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Range of Services
General cleaning can be arranged on a weekly, fortnightly or monthly basis depending on the needs of the client. It can include vacuuming, dusting, cleaning floors, cleaning bathrooms and kitchens, cleaning INSIDES of windows, insides of fridges and microwaves etc. Clients can instruct their allocated carer to do specific jobs each week or leave the cleaning to their workers discretion. In this instant Helping Hands policy is that every area of the home is given the appropriate attention, no one area of a clients home should be left unattended for too long – some jobs need doing every week and others need doing less often.
“One Off” Spring Cleans
bucket of cleaning materialsThis service is offered to people who require a very labour intensive clean. Perhaps a client is moving into a property or out of a property and they need a “blitz” clean. It is also very popular for the elderly who have maybe been left to their own devices for a little too long and the standard of cleanliness in their homes is not what it should be. A spring clean is enough to get the home back up to scratch and sometimes paves the way for a client to book a regular cleaning slot so things never deteriorate and are always manageable.
laundryLaundry involves washing, ironing and also changing bed linen, a task that can be extremely difficult for an elderly, disabled or convalescing person.
shoppingFor many clients who may struggle to get out (especially during the cold winter months) it is possible to arrange for somebody to call in, pick up a shopping list and go and collect the shopping On some occasions a client may just like somebody to accompany them shopping as they may be a little nervous to go on their own; this can also be arranged.
Companionship for the Elderly

shoppingEspecially used by clients who do not have any close relatives or they do not have friends or relatives living close by.

Some elderly just require some company occasionally, somebody to call in, check they are OK, perhaps read mail or the paper to them, play cards or make a cup of tea and chat.

This is a very reassuring service for both client and relatives of clients. Both client and relative can relax in the knowledge that somebody is calling in to check all is well and also alleviate any loneliness that some elderly people experience from time to time.


Assisted Appointment Arranging

telephoneOur office staff and home helps are able to assist with arranging appointments with doctors, opticians, dentists, chiropractors, hospitals and when required attending these appointments with the client.

Also it can be very distressing for and elderly or infirm client to have something go wrong in their homes and worry what to do. Helping Hands offers a service whereby arrangements and appointments can be made with utility providers, workmen etc to deal with the problem experienced by the client. This takes away any stress or worry experienced by them as a result of being, for example, put through to call centres, being unable to hear or comprehend as they are a little deaf, forgetting what has been said during a conversation or that they may ultimately be inviting somebody into their home whom they neither know nor may be able to trust.

This service can also make it possible for Helping Hands to arrange to have one of its employees attend a clients home at the time of a scheduled visit so that the client is not left to deal with a work person on their own which they may find intimidating.

Accompanied Appointments

Sometimes elderly people do feel overwhelmed and daunted by finding their way around hospitals or just need the support of somebody accompanying them. Our staff can provide reassurance by their presence and in some instances will make notes about consultations (if required) which ensures that both the client and any relevant family member are then given correct information which may sometimes be forgotten.

It is possible to arrange for somebody employed by Helping Hands to accompany a client to a doctor, hospital or any other appointment. This can be a local appointment or an out of area appointment (if practically possible and with notice).

Telephone 01202 269372    Mobile 07903 907872
Domestic Cleaning in Poole | Domestic Cleaning in Bournemouth | Cleaning Services in Poole | Cleaning Services in Bournemouth
Shopping for the Elderly | Elderly Domestic Care packages | Support for Elderly in their own homes
feather duster
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